Enquire Now
Build Conversational IVR Build Conversational IVR Build Conversational IVR
Slash-AI Agent

Build
Conversational IVR

Replace your touch tone based IVRs with a Conversational IVR,
and smartly respond to your customer queries using
Natural Language Processing. Integrate your CRMs and ERPs
for Self Service and interact with human like voice quality.

Expore Now
Reach out to more Potential Customers using AI Reach out to more Potential Customers using AI Reach out to more Potential Customers using AI
Slash-AI Agent

Reach out to more
Potential Customers
using A.I.

Automate Lead Qualification, Marketing and Other Surveys
and have interactive Alerts & Notifications with
Slash-AI Agent & our custom made contact Centre solutions

Expore Now
Enterprise Grade Customer Experience Platform Enterprise Grade Customer Experience Platform Enterprise Grade Customer Experience Platform
Slash Connect

Enterprise Grade
Customer
Experience Platform

Engage with your customers over
multiple social and communication channels with a 360 degree
view of all customer interactions

Expore Now
Offered as Cloud, Hybrid and On-Premise Offered as Cloud, Hybrid and On-Premise
Slash Connect

Offered as Cloud, Hybrid
and On-Premise

Get started instantly with our contact Centre cloud solutions offering
or leverage your existing telecom infrastructure
with an On-Premise deployment

Expore Now
Build Conversational IVR
Slash-AI Agent

Build
Conversational IVR

Replace your touch tone based IVRs with a Conversational IVR,
and smartly respond to your customer queries using
Natural Language Processing. Integrate your CRMs and ERPs
for Self Service and interact with human like voice quality.

Expore Now
Build Conversational IVR
Slash-AI Agent

Reach out to more
Potential Customers
using A.I.

Automate Lead Qualification, Marketing and Other Surveys
and have interactive Alerts & Notifications with
Slash-AI Agent & our custom made contact Centre solutions

Expore Now
Build Conversational IVR
Slash Connect

Enterprise Grade
Customer
Experience Platform

Engage with your customers over
multiple social and communication channels with a 360 degree
view of all customer interactions

Expore Now
Build Conversational IVR
Slash Connect

Offered as Cloud, Hybrid
and On-Premise

Get started instantly with our contact Centre cloud solutions offering
or leverage your existing telecom infrastructure
with an On-Premise deployment

Expore Now
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SlashRTC Overview
An Overview

Contact Centre Solutions in India

100+

customers
worldwide
& growing

13K+

Active Users

1B+

platform
conversations
quarterly

65%

Overall
Cost Savings
Businesses

A Contact Centre Solutions Company that is trusted by Customers worldwide and top Enterprises in the industry. We are recognised as a modular artificial intelligence enabled communication platform for businesses, to connect and effectively communicate with their existing and potential customers. We at SlashRTC continue to Innovative products for contact Centre cloud solutions and on- premise solutions to keep up with competitive needs of the market. Organisations of all kinds who are in pursuit of a class leading call Centre software are assured of the fact that they are at the right place are will surely create a bespoke experience for all their customers. We excel in making Companies remote ready within industry leading turnaround times.

SlashRTC has been a trendsetter in taking Companies and their respective customer interactions to the cloud to help them save costs, streamline operations 100% and gain intelligent insights on how their customer service vertical is performing. With our systems in place, organisations can avail of no CAPEX costs, all the contact centre features and unlimited scalability with full compliance of industry based security norms. We reduce the effort for the customer and the organisation by bringing them closer to each other via our proprietary well-crafted Artificial Intelligence embedded within our contact centre solutions and this helps automate and make convenient a lot of processes for organisations. Organisations can now be available to customers 24/7 with even faster resolution times and never have to lose out on the opportunity of a genuine or potential customer. To be in trend with the rise in digital communication channels, our system also comes with OMNI CHANNEL capabilities. This enables clients to use features such as web chat, video chat, video conferencing capabilities, social media messengers, WhatsApp and much more all under a single user interface window. Through our experience we have seen that customers may use any platform that comes their way to get in touch with an organisation. Organisations may take a long resolution time gathering information on multiple digital channels and then respond to the customer. Using SlashRTC’s OMNI-CHANNEL platform, organisations can have their agents promptly respond to all their customers all on a single platform. With such innovations already functional and used by all our clients, we are proud to be one of the fastest growing contact Centre solutions & cloud contact Centre providers in India.

Read More Explore Now
Why Choose SlashRTC

Ever thought how powerful your enterprise would be if customer conversations could be automated & processed at scale?

We truly understand Customer Communications and are recognised to be a leading & comprehensive contact Centre solutions in India. Backed by industry veterans in contact Centre software, call Centre software development, innovative products and immense experience, we believe to have the best contact Centre solutions for all your Customer Communication requirements. Also companies that are looking at the right cloud based call Centre software, feel free to get in touch with us for an interactive demo.

Somethings may be too good to be true. This is why our clients are in love with our product.

We have taken 11 enterprises
to the cloud in 10 days
during the pandemic
Remote
Readiness

Our solutions are engineered to
take your business to the Cloud
Instantly. Start saving costs
and streamline operations 100%

Highlights
  • Instant setup
  • No Capex cost
  • All Contact Centre features
  • Unlimted Scalibility
  • In Compliance with
    all security norms
INDIA’S one and only true
omni-channel platform for
the first time in india
omni-channel
Approach

A single user interface that does it all. Let your customers get in touch with your agents via multiple communication channels in any location over any device!

Highlights
  • Web Chat
  • Video Chat
  • Video Conferencing Capabilities
  • Social Media Messengers
  • Social Media Comments
    & Mentions
  • Whatsapp
Proprietary NLP & NLU developed
in-house. Every little code of A.I.
has been well thought through
CONVERSATIONAL
A.I.

24/7 availability! Reduced training costs and immediate turnaround times. A.I. that learns to make a customer your loyalist.

Highlights
  • Conversational IVR
  • Outbound BOT calling
  • Inbound BOT answering
  • Agent Skill based Routing
  • Automated Call
    Escalations
  • Ready SDKs & APIs for
    custom development
Use Case Scenarios

DURING THE PANDEMIC, ORGANISATIONS WANTED TO MOVE THE CONTACT CENTRE OPERATION TO THE CLOUD BASED MODEL SO THAT BUSINESSES WERE ACCESSIBLE TO THE CUSTOMERS AND PREVENT LOSS OF REVENUES

WHILE THERE ARE A LOT OF TELEPHONY PROVIDERS WHO PROVIDE SIMPLE AN LINEAR TELEPHONY SOLUTIONS ON CLOUD, WE AT SLASHRTC ARE ABLE TO PROVIDE THE ENTIRE CONTACT CENTRE SOLUTION ON CLOUD ALONG WITH NUMEROUS A.I. & OMNI-CHANNEL BASED FUNCTIONALITIES THAT HELPS REDUCE DEPLOYMENT COSTS AND ALSO INDUCE 30% COST SAVING IN THE LONG TERM

BFSI
EDtech
Real State
E-comm
SLASH CONNECT

READY TO USE COMPREHENSIVE CONTACT CENTRE SOLUTION TO MANAGE CUSTOMER INTERACTIONS OVER MULTIPLE CHANNELS

SLASHBOT

AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE

SLASH APIS

EASILY ENABLE TELEPHONY AND VOICE-AI CAPABILITIES IN YOUR BUSINESS WORKFLOWS USING SIMPLE REST APIS

SLASH CONNECT

READY TO USE COMPREHENSIVE CONTACT CENTRE SOLUTION TO MANAGE CUSTOMER INTERACTIONS OVER MULTIPLE CHANNELS

SLASHBOT

AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE

SLASH AV

NSTANTLY ENABLE IN-APP AUDIO AND VIDEO CALLING WITH READY SDKS

SLASH CONNECT

READY TO USE COMPREHENSIVE CONTACT CENTRE SOLUTION TO MANAGE CUSTOMER INTERACTIONS OVER MULTIPLE CHANNELS

SLASHBOT

AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE

SLASH AV

NSTANTLY ENABLE IN-APP AUDIO AND VIDEO CALLING WITH READY SDKS

SLASH APIS

EASILY ENABLE TELEPHONY AND VOICE-AI CAPABILITIES IN YOUR BUSINESS WORKFLOWS USING SIMPLE REST APIS

SLASHBOT

AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE

SLASH AV

INSTANTLY ENABLE IN-APP AUDIO AND VIDEO CALLING WITH READY SDKS

SLASH APIS

EASILY ENABLE TELEPHONY AND VOICE-AI CAPABILITIES IN YOUR BUSINESS WORKFLOWS USING SIMPLE REST APIS

Download our detailed case study here or Discover how easily our products can integrate with your organisation
Download our detailed case study here or Discover how easily our products can integrate with your organisation
Download our detailed case study here or Discover how easily our products can integrate with your organisation
Download our detailed case study here or Discover how easily our products can integrate with your organisation
SlashRTC

Surprisingly Simple and
Easy to Setup.

Slash Connect On-Cloud

01. Slash Connect On-Cloud

Contact Centre Cloud Solutions

A state of the art cloud contact Centre technology can be a part of your ecosystem in the following steps,

  1. SCHEDULE A PRODUCT DEMO & SIGNUP
  2. CHOOSE A VIRTUAL NUMBER
  3. GET SUPPORT FROM OUR TEAM OF EXPERTS TO CONFIGURE THE ACCOUNT AND MEET YOUR EXPECTATIONS IN THE TRIAL PERIOD ITSELF
  4. AVAIL OF A 24/7 SUPPORT TEAM AND A DEDICATED ACCOUNT MANAGER IN CASE OF ADDITIONAL SUPPORT IF REQUIRED
  5. GO-LIVE AND EXPERIENCE OUR FULLY SCALABLE PAY-AS-YOU-GO MODEL.
Slash Connect On-Premise

02. Slash Connect On-Premise

Enterprise on-premise customer experience platform

A comprehensive suite of proprietary contact Centre solutions / call Centre solutions.

  1. Exploratory Meeting
  2. PROJECT SCOPING AND RESOLUTION BASED ON BUSINESS REQUIREMENT
  3. HARDWARE BANDWIDTH & TELECOM LINE SETUP
  4. DEPLOYMENT FOLLOWED BY INTEGRATION, IMPLEMENTATION AND TRAINING
  5. GO-LIVE WITH ROBUST SUPPORT FROM OUR TEAM OF EXPERTS
Slash-AI Agent

03. Slash-AI Agent

Customer Interactions with A.I.

The engagement happens in the following steps,

  1. SETUP YOUR ACCOUNT
  2. CHOOSE A VIRTUAL NUMBER
  3. DEFINE A CONVERSATIONAL FLOW
  4. UPLOAD CONTACTS
  5. REACH THOUSANDS OF CONTACTS IN MINUTES

Enterprise Ready Built-In integrations

microsoft dynamics
lead squared
salesforce
zendesk
lead squared
salesforce
salesforce
microsoft dynamics
lead squared
salesforce
lead squared
microsoft dynamics
lead squared
salesforce
zendesk
zendesk
zendesk
zendesk
zendesk
zendesk
zendesk
zendesk
SlashRTC Clients

Brands that Endorse us.

Waves
bajaj
bajaj
bajaj
bajaj
bajaj
bajaj
bajaj
bajaj
bajaj
coverfox
scripbox
nobroker
watchyourhealth
trinity
zolo