Replace your touch tone based IVRs with a Conversational IVR,
and smartly respond to your customer queries using
Natural Language Processing. Integrate your CRMs and ERPs
for Self Service and interact with human like voice quality.
Automate Lead Qualification, Marketing and Other Surveys
and have interactive Alerts & Notifications with
Slash-AI Agent & our custom made contact Center solutions
Engage with your customers over
multiple social and communication channels with a 360 degree
view of all customer interactions
Get started instantly with our contact Center cloud solutions offering
or leverage your existing telecom infrastructure
with an On-Premise deployment
Replace your touch tone based IVRs with a Conversational IVR,
and smartly respond to your customer queries using
Natural Language Processing. Integrate your CRMs and ERPs
for Self Service and interact with human like voice quality.
Automate Lead Qualification, Marketing and Other Surveys
and have interactive Alerts & Notifications with
Slash-AI Agent & our custom made contact Center solutions
Engage with your customers over
multiple social and communication channels with a 360 degree
view of all customer interactions
Get started instantly with our contact Center cloud solutions offering
or leverage your existing telecom infrastructure
with an On-Premise deployment
A Contact Center Solutions Company that is trusted by Customers worldwide and top Enterprises in the industry. We are recognised as a modular artificial intelligence enabled communication platform for businesses, to connect and effectively communicate with their existing and potential customers. We at SlashRTC continue to Innovative products for contact Center cloud solutions and on- premise solutions to keep up with competitive needs of the market. Organisations of all kinds who are in pursuit of a class leading call Center software are assured of the fact that they are at the right place are will surely create a bespoke experience for all their customers. We excel in making Companies remote ready within industry leading turnaround times.
SlashRTC has been a trendsetter in taking Companies and their respective customer interactions to the cloud to help them save costs, streamline operations 100% and gain intelligent insights on how their customer service vertical is performing. With our systems in place, organisations can avail of no CAPEX costs, all the contact Center features and unlimited scalability with full compliance of industry based security norms. We reduce the effort for the customer and the organisation by bringing them closer to each other via our proprietary well-crafted Artificial Intelligence embedded within our contact Center solutions and this helps automate and make convenient a lot of processes for organisations. Organisations can now be available to customers 24/7 with even faster resolution times and never have to lose out on the opportunity of a genuine or potential customer. To be in trend with the rise in digital communication channels, our system also comes with OMNI CHANNEL capabilities. This enables clients to use features such as web chat, video chat, video conferencing capabilities, social media messengers, WhatsApp and much more all under a single user interface window. Through our experience we have seen that customers may use any platform that comes their way to get in touch with an organisation. Organisations may take a long resolution time gathering information on multiple digital channels and then respond to the customer. Using SlashRTC’s OMNI-CHANNEL platform, organisations can have their agents promptly respond to all their customers all on a single platform. With such innovations already functional and used by all our clients, we are proud to be one of the fastest growing contact Center solutions & cloud contact Center providers in India.
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We truly understand Customer Communications and are recognised to be a leading & comprehensive contact Center solutions in India. Backed by industry veterans in contact Center software, call Center software development, innovative products and immense experience, we believe to have the best contact Center solutions for all your Customer Communication requirements. Also companies that are looking at the right cloud based call Center software, feel free to get in touch with us for an interactive demo.
Our solutions are engineered to
take your business to the Cloud
Instantly. Start saving costs
and streamline operations 100%
A single user interface that does it all. Let your customers get in touch with your agents via multiple communication channels in any location over any device!
24/7 availability! Reduced training costs and immediate turnaround times. A.I. that learns to make a customer your loyalist.
DURING THE PANDEMIC, ORGANISATIONS WANTED TO MOVE THE CONTACT CENTER OPERATION TO THE CLOUD BASED MODEL SO THAT BUSINESSES WERE ACCESSIBLE TO THE CUSTOMERS AND PREVENT LOSS OF REVENUES
WHILE THERE ARE A LOT OF TELEPHONY PROVIDERS WHO PROVIDE SIMPLE AN LINEAR TELEPHONY SOLUTIONS ON CLOUD, WE AT SLASHRTC ARE ABLE TO PROVIDE THE ENTIRE CONTACT CENTER SOLUTION ON CLOUD ALONG WITH NUMEROUS A.I. & OMNI-CHANNEL BASED FUNCTIONALITIES THAT HELPS REDUCE DEPLOYMENT COSTS AND ALSO INDUCE 30% COST SAVING IN THE LONG TERM
READY TO USE COMPREHENSIVE CONTACT CENTER SOLUTION TO MANAGE CUSTOMER INTERACTIONS OVER MULTIPLE CHANNELS
AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE
EASILY ENABLE TELEPHONY AND VOICE-AI CAPABILITIES IN YOUR BUSINESS WORKFLOWS USING SIMPLE REST APIS
READY TO USE COMPREHENSIVE CONTACT CENTER SOLUTION TO MANAGE CUSTOMER INTERACTIONS OVER MULTIPLE CHANNELS
AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE
INSTANTLY ENABLE IN-APP AUDIO AND VIDEO CALLING WITH READY SDKS
READY TO USE COMPREHENSIVE CONTACT CENTER SOLUTION TO MANAGE CUSTOMER INTERACTIONS OVER MULTIPLE CHANNELS
AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE
INSTANTLY ENABLE IN-APP AUDIO AND VIDEO CALLING WITH READY SDKS
EASILY ENABLE TELEPHONY AND VOICE-AI CAPABILITIES IN YOUR BUSINESS WORKFLOWS USING SIMPLE REST APIS
AI ENABLED VOICE AND CHAT AUTOMATION FOR CUSTOMERS USING OUR PROPRIETARY NLP ENGINE
INSTANTLY ENABLE IN-APP AUDIO AND VIDEO CALLING WITH READY SDKS
EASILY ENABLE TELEPHONY AND VOICE-AI CAPABILITIES IN YOUR BUSINESS WORKFLOWS USING SIMPLE REST APIS
A state of the art cloud contact Center technology can be a part of your ecosystem in the following steps,
A comprehensive suite of proprietary contact Center solutions / call Center solutions.
The flexible architecture of the SlashRTC Contact Centre Solution helped us get all relevant and critical information pushed onto our systems in real time that allows us to make well informed decisions to increase the overall productivity and enhance our customer experience.
SlashRTC's Contact Centre Solution was the most comprehensive, flexible and easy to integrate with our existing CRM app. We were able to complete the setup within a few days and the agents on the floor loved the Chrome Plugin, a complete transformation of our legacy application. They customised the solution to our needs and their support is commendable.
SlashRTC’s A.I. enabled Voice and Chat assistants have provided us with high quality service at a surprisingly reasonable price. The tracking process is very intuitive and the lead generation from Website visitors has grown by 125% with the help of their conversational chat bots.
