Blogs - SlashRTC

number masking solution

February 08, 2022

What Virtual Number Software and Virtual Call Centers Do for Your business?

Virtual numbers are one of the most recent technological innovations. They have broken down geographical limits and opened up a world of possibilities.

number masking solution

February 02, 2022

Why your organisation needs a number masking solution?

Nowadays, we all wear masks when we go outside. Why? Of sure, we need to defend ourselves.

January 27, 2022

Let’s use SlashRTC IVR is an automated phone system with call routing capabilities

Small businesses have several challenges that must be addressed gently since they lack the resources and funding to fulfil large costs.

January 26, 2022

Why businesses need a comprehensive BPO software and dive deeper into Toll Free Numbers

If you operate a business, obtaining a toll-free number might be beneficial.

January 25, 2022

Enhanced Customer Engagement through Advanced CX Platform

Unified Communications has been continually evolving in India and more so across the globe.

January 20, 2022

Use Data to Augment Your Customer Journey and Relationship

Phone calls are where the most important client dialogues take place, whether it's to clinch purchases or address essential support requests.

January 14, 2022

The Essential Must knows of Contact Center Solutions

A call center dialer is intended to take the place of part of the manual labour involved in reaching potential clients.

December 28, 2021

How real estate organizations can get more organized using SlashRTC’s Call center software

Real estate agents that use a dialer to follow up and explorereal estate requirement listings receive some of the best....

December 24, 2021

SlashRTC’s gift to the Contact Center Industry Auto Dialers and Outbound Dialers

An automated dialer is a software that calls phone numbers automatically. The autodialer either plays a recorded message or connects the call to a live person...

December 01, 2021

The Primary difference between an IVR Call and an IVR Number.

Anyone who has ever contacted a firm or customer service will be familiar with the pleasant voice that says...

How To Use Automatic Speech Recognition Solutions Innovatively

If you’re new to this and are probably wondering why these voice-led assistants are so great and sought-after

How Conversational IVRs Rank Above Traditional IVRs

In the wake of the pandemic, the Contact Center business model is undergoing speedy reformations..

Reasons Why You Should Switch To A Cloud-Based Call Center Software

You’re probably here to explore the benefits or reasons why your current call center solutions need a change.

Here’s Why Businesses Need To Use Conversational AI Platforms

There has been a remarkable spike in the usage of messaging apps, voice-dependent assistants..

The Powerful Dynamics of Contact Centre Solutions and Text To Speech Solution.

Having a call centre takes up a lot of space and they take up a lot of resources.

See How Companies Can Use Video Conferencing SDK and Conversational AI to make life easier.

The digital age communication has gone through multiple variations- from simple SMS..

Enhance Your Customer’s Service Experience with Automated Speech Recognition Solutions and Contact Centre Cloud Solutions

It is no secret that business enterprises thrive solely on their customers and their satisfaction. There is always room for improvement.

Understand how Text To Speech Bots and Communications APIs Benefit Businesses

Since the beginning of time, humans have been communicating, the means have drastically changed but one thing that remains constant is the need to communicate.

What is a Voice Call API and Video Chat SDK?

Owning a business comes with a vast number of responsibilities and when one has immense responsibilities, it is important to delegate.

February 22, 2021

Here’s How Video Chat SDK and Voice Call API Can Increase The Efficiency In Your Organization

Humans are social animals - we survive off of talking to others and constantly communicating with people, be it via texts,

February 15, 2021

Every Organisation Needs to Know How Video Conferencing SDKs are Beneficial in So Many Ways!

As a worldwide pandemic keeps on influencing nations everywhere in the world, terms like 'telecommunications, video conferencing...

February 03, 2021

What are the coolest features that a Contact Centre Solution must have to create a mesmerising customer experience?

Organisations have started realising that customer is the root of all revenues and being highly customer centric is a necessity.

January 20, 2021

Are voicebot solutions and chatbot solutions the next big thing for a competitive market in 2021?

Chatbots have been around for a while in the industry and Companies have started understanding the importance of them. We are sure of the fact that Chatbots Solutions and Voicebot Solutions will be the next big thing as India is just exploring and scratching the surface of things as we speak.

December 12, 2020

Contact Centre Solutions - Solving the most prominent Customer Service Challenges

Customers interact with your Company agents and certain interactions can pose challenges. Handling these professionally is crucial to the business’s success.

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