What is an auto dialer?
An auto dialer, also known as an automatic phone dialer, is a form of outbound dialer software that assists in the automatic dialling of a group of contacts. You can play a welcome, request an IVR input, and more depending on the call flow. Depending on the circumstances, all calls might be assigned to various agents.
How an auto dialer can boost your business communication
Features of an auto dialer
Auto dialer for call centers
Advantages of using an auto dialer system
When choosing the finest auto dialer software in India, keep the following aspects in mind:
- Check for easy integration with your backend or any other third-party software you may be employing.
- Flexible APIs: Verify that the APIs provided by your auto dialer software supplier are adaptable and simple to integrate into your backend systems.
- Data Security: Always go with an ISO-certified organisation that uses enterprise-grade security standards.
- Platform Scalability: Always choose for a software supplier that can scale up or down fast to meet your business's demands.
- Customer Support: Select an auto dialer software vendor that guarantees prompt assistance in the event of an issue.
Our auto dialer software costs are calculated based on your projected monthly usage. Contact our sales team for cost-effective pricing and volume-based discounts.
From the SlashRTC dashboard, you may download all of the call recordings. The recordings can be accessible for a period of 3 months after a call from the User Interface, In addition to we can exact the older recordings as well.
You must first upload the contact information, create a call flow, and assign agents before you can set up an autodialer.
An outbound dialer has no restriction on the number of contacts it may call.
An auto dialer pulls contacts from a database (the contact list you've provided) and phones them automatically based on the last call's status.
No, you do not require any additional gear to begin. All you'll need is a browser and access to the internet.
SlashRTC's Contact Centre Solution was the most comprehensive, flexible and easy to integrate with our existing CRM app. We were able to complete the setup within a few days and the agents on the floor loved the Chrome Plugin, a complete transformation of our legacy application. They customised the solution to our needs and their support is commendable.
SlashRTC’s A.I. enabled Voice and Chat assistants have provided us with high quality service at a surprisingly reasonable price. The tracking process is very intuitive and the lead generation from Website visitors has grown by 125% with the help of their conversational chat bots.
The flexible architecture of the SlashRTC Contact Centre Solution helped us get all relevant and critical information pushed onto our systems in real time that allows us to make well informed decisions to increase the overall productivity and enhance our customer experience.
SlashRTC very efficiently replaced our existing On-Premise solutions with Slash Connect and also seamlessly integrated their system with Microsoft Dynamics. Additionally, They set up an Automated IVR for us and other useful features that have augured extremely well for us in terms of Reporting.
Our main aim was to increase our call connectivity ratio which was very low. They offered a one of a kind feature which was a rarity in the industry to find. They deployed Mobile CLI feature which enabled our customer service agents to have their own unique masking numbers. This enabled us to be excluded from spam calls and helped us connect to more customers. We were surprised with their flexibility and expertise in seamless integration
SlashRTC has greatly encouraged quick onboarding and personalised support for every agent in different parts of India. They have consulted us extremely well and have had a proactive approach towards adding additional features and functionalities whenever we needed.