Our Voice Call API can be leveraged by developers to code voice calls interfaced directly into the client’s existing software with ease.
Our Voice call API helps include comprehensive voice or telephony capabilities over existing applications while making it possible for developers to build logic for the client regardless of the users location and the kind of network the agent has. SlashRTC’s voice Call API is built with a scalable approach where developers can get complete control over programming the same and implementing that for VOIP to telephone, phone to phone, IVR mechanisms, Recording conversations, tracking calls and SIP interfacing.
Via SlashRTC’s Voice Call API , we can re-direct voice calls with global reach to phones, browsers, SIP domains, and mobile applications.
With a programable Voice Call API, developers can create Artificial Intelligence based IVRs that can converse, recognise user intent, call re-direction, data consolidation and resolve user queries via a robust knowledge base. Companies present in the customer servicing space are fully leveraging Voice API for Business Communications to the best of its technical capability.
SlashRTC’s proprietary artificial intelligence is all programmed using natural language processing which intelligently understands what users are talking an actions a command to a relative task. The Voice API for Business Communication can be used to program and train the AI to handle complex phrases and resolving the same extremely naturally and efficiently.
Business Communication
SlashRTC has built an industry leading versatile building tool. While our Voice Call API is very easy to build, get in touch with us HERE to get the perfect assistance you need to integrate the same onto your existing system.
With just a little assistance, our unique interface specifically made to configure the same, we are simply excited to see what you can create with such boundless limitations
SlashRTC's Voice API?
Amazing customer reviews
SlashRTC's Contact Centre Solution was the most comprehensive, flexible and easy to integrate with our existing CRM app. We were able to complete the setup within a few days and the agents on the floor loved the Chrome Plugin, a complete transformation of our legacy application. They customised the solution to our needs and their support is commendable.
SlashRTC’s A.I. enabled Voice and Chat assistants have provided us with high quality service at a surprisingly reasonable price. The tracking process is very intuitive and the lead generation from Website visitors has grown by 125% with the help of their conversational chat bots.
The flexible architecture of the SlashRTC Contact Centre Solution helped us get all relevant and critical information pushed onto our systems in real time that allows us to make well informed decisions to increase the overall productivity and enhance our customer experience.
SlashRTC very efficiently replaced our existing On-Premise solutions with Slash Connect and also seamlessly integrated their system with Microsoft Dynamics. Additionally, They set up an Automated IVR for us and other useful features that have augured extremely well for us in terms of Reporting.
Our main aim was to increase our call connectivity ratio which was very low. They offered a one of a kind feature which was a rarity in the industry to find. They deployed Mobile CLI feature which enabled our customer service agents to have their own unique masking numbers. This enabled us to be excluded from spam calls and helped us connect to more customers. We were surprised with their flexibility and expertise in seamless integration
SlashRTC has greatly encouraged quick onboarding and personalised support for every agent in different parts of India. They have consulted us extremely well and have had a proactive approach towards adding additional features and functionalities whenever we needed.
