What is a voice broadcasting solution / voice broadcasting service?

Voice broadcasting is a method of mass communication that enables automated calling for the organizations to make to a large number of individuals at once. Call blasting service may be used for a variety of purposes, including notifications, alerts, offers, announcements, surveys, and more. You may also use a basic IVR in the call blast to pre record consumer answers and later be taken care of by a live agent. Voice broadcasting solutions can differentiate between human voice and answering machine.

You can use caller id or virtual number solution along with voice broadcasting solution, using virtual caller id you can increase the call connectivity. 67 percent of organizations approached by us are open towards voice broadcasting features / voice broadcasting solutions.

Why SlashRTC’s Virtual Call Center Software?

Mobile Agent Call Center Application
Extremely cost effective
SlashRTC offers an easy to use, flexible, and intuitive mobile call center application along with automated calling mode so your virtual agents can log in from anywhere Bespoke Customer support
Enterprise Grade Call Center Features
SlashRTC Virtual Call Center provides comprehensive Enterprise Call center capabilities with Dialers, CTI, ACD, IVR, Unified desktop,voice broadcasting solutions and Omnichannel support
Secure Virtual Application & Environment
SlashRTC provides a PCI DSS compliant, and ISO/IEC 27018 and ISO-27001 certified multi-layered secured virtual call center environment to ensure data security and customer privacy.

Voice Broadcasting Features of our call blast software

Text to Speech engine
Like a live agent, our Text to Speech engine can read out the text you type over the phone or even have answering machine or pre-record capabilities. You may also submit your own audio file if you like.
Import contacts
You can quickly import your contacts into SlashRTC by uploading a CSV file. You can include information such as name, company, phone number, and email address.
Call tracking & recording
All calls may be tracked directly from the SlashRTC dashboard. SlashRTC logs all calls so that you may monitor and educate your employees later.
Report & analytics, Report & analytics, reports are real-time & detailed.
Using daily call statistics, you can make better judgments and track performance. These reports are all updated in real time and contain a lot of information.

Advantages of voice broadcasting service

01
Voice calling campaigns
Because of the increased level of customization and engagement, bulk voice calling initiatives offer a higher ROI helping companies become more cost effective. No manual efforts are required; this is pure automated calling.
02
Voice
Broadcasting solutions
With only a few clicks, voice broadcasting allows you to effortlessly reach a huge audience by using an automated calling algorithm.
03
Better customer
experience and customer support
Take the consumer experience to the next level with customization. Make each phone call count and increase the connectivity by using virtual caller id. You can use multiple caller id to prevent low productivity.
04
Broadcasting campaigns
Customization may help you take the customer experience to the next level. Make every phone call worthwhile.
Some innovative ways you can use Voice Broadcasting features
Survey campaigns
When it comes to large-scale market research surveys, calls have a higher response rate than mediums like email or SMS when using a Voice broadcasting service.
User feedback
Immediately after an event, launch a call campaign to get customer feedback while it is still fresh in their minds. You can also incorporate answering machine capabilities using our services.
Announcements
Schedule a call blast whenever you have a job vacancy, a discount, a new product launch, or a special offer with the dependency of a live agent making a call, for example.
Reminder and pre recorded broadcasts
Remind your customers in the most efficient way possible about impending payments, appointments, and bookings.
Education & training
With the power of a call, you may educate your target audience about your product or a new feature.
IVR
Obtain client confirmation for order delivery or rescheduling using IVR to increase operational efficiency and also have a customisable answering machine feature.
First level filtering for job applicants
Start a phone campaign with the candidates, asking them a series of questions about the position they've applied for. This is the initial stage of applicant screening. Using voice blasting service and pre recorded campaigns, organizations can save time and utilize the customer support live agents in later stages. In addition, organizations can become cost effective.
Easy call tracking and analytics, call recordings, virtual numbers
Call recordings from your virtual numbers are available in your email, which you may use to improve your product/service. Voice Broadcasting solutions / Voice Broadcasting features can be integrated with existing systems or new ones to establish flawless customer service.
Want to explore more about
Voice Solution?
Request a demo now
FAQs

It only takes 2-3 minutes to send out a voice broadcast campaign after the basic setup.

Voice broadcasting software in India is legal. You just need to schedule your calls between the hours of 9 AM and 9 PM

Aside from a functional computer and an internet connection, nothing more is required. In less than 15 minutes, you may launch a voice broadcasting campaign.

On the dashboard, you may obtain the whole report, including the status of each call. This will assist you in determining the effectiveness of your call efforts.

Yes, we have a special API for launching phone campaigns. You may learn more about it by clicking here.

No, there is no limit to how many people you may target in a single campaign.

We understand that not everyone on your list will be available to take the call at the same time. You may use retry logic to ensure that no one is left out. If the call is not answered, a new call is placed after a certain amount of time has passed. Request a callback from one of our product specialists to learn more about this.

Amazing customer reviews

Coverfox
Coverfox
Devendra Rane, Founder and CTO, Coverfox Insurance

SlashRTC's Contact Centre Solution was the most comprehensive, flexible and easy to integrate with our existing CRM app. We were able to complete the setup within a few days and the agents on the floor loved the Chrome Plugin, a complete transformation of our legacy application. They customised the solution to our needs and their support is commendable.

Bombino Express
Bombino Express
Yasin Latiwala, Chairman, Bombino Express

SlashRTC’s A.I. enabled Voice and Chat assistants have provided us with high quality service at a surprisingly reasonable price. The tracking process is very intuitive and the lead generation from Website visitors has grown by 125% with the help of their conversational chat bots.

NoBroker
NoBroker
Akhil Gupta, Co-Founder and CTO, NoBroker

The flexible architecture of the SlashRTC Contact Centre Solution helped us get all relevant and critical information pushed onto our systems in real time that allows us to make well informed decisions to increase the overall productivity and enhance our customer experience.

Reliance Money
Reliance Money

SlashRTC very efficiently replaced our existing On-Premise solutions with Slash Connect and also seamlessly integrated their system with Microsoft Dynamics. Additionally, They set up an Automated IVR for us and other useful features that have augured extremely well for us in terms of Reporting.

Reliance Money
Whitehat Jr

Our main aim was to increase our call connectivity ratio which was very low. They offered a one of a kind feature which was a rarity in the industry to find. They deployed Mobile CLI feature which enabled our customer service agents to have their own unique masking numbers. This enabled us to be excluded from spam calls and helped us connect to more customers. We were surprised with their flexibility and expertise in seamless integration

Reliance Money
Doubtnut

SlashRTC has greatly encouraged quick onboarding and personalised support for every agent in different parts of India. They have consulted us extremely well and have had a proactive approach towards adding additional features and functionalities whenever we needed.

Brands that endorse us
Bajaj Finserv
Coverfox
NO-Broker
Angel Broking
scripbox
BSNL
Razorpay
Razorpay
IIFL
Reliance Money
doubtnut
Topper
India Money
JM Financial
whiteHat Jr
indusfresh
capriglobal
Watch Your Health
Point
Trinity World Holidays