What is a voice broadcasting solution / voice broadcasting service?
Voice broadcasting is a method of mass communication that enables automated calling for the organizations to make to a large number of individuals at once. Call blasting service may be used for a variety of purposes, including notifications, alerts, offers, announcements, surveys, and more. You may also use a basic IVR in the call blast to pre record consumer answers and later be taken care of by a live agent. Voice broadcasting solutions can differentiate between human voice and answering machine.
You can use caller id or virtual number solution along with voice broadcasting solution, using virtual caller id you can increase the call connectivity. 67 percent of organizations approached by us are open towards voice broadcasting features / voice broadcasting solutions.
Why SlashRTC’s Virtual Call Center Software?
Voice Broadcasting Features of our call blast software
Advantages of voice broadcasting service
experience and customer support
It only takes 2-3 minutes to send out a voice broadcast campaign after the basic setup.
Voice broadcasting software in India is legal. You just need to schedule your calls between the hours of 9 AM and 9 PM
Aside from a functional computer and an internet connection, nothing more is required. In less than 15 minutes, you may launch a voice broadcasting campaign.
On the dashboard, you may obtain the whole report, including the status of each call. This will assist you in determining the effectiveness of your call efforts.
Yes, we have a special API for launching phone campaigns. You may learn more about it by clicking here.
No, there is no limit to how many people you may target in a single campaign.
We understand that not everyone on your list will be available to take the call at the same time. You may use retry logic to ensure that no one is left out. If the call is not answered, a new call is placed after a certain amount of time has passed. Request a callback from one of our product specialists to learn more about this.
Amazing customer reviews
SlashRTC's Contact Centre Solution was the most comprehensive, flexible and easy to integrate with our existing CRM app. We were able to complete the setup within a few days and the agents on the floor loved the Chrome Plugin, a complete transformation of our legacy application. They customised the solution to our needs and their support is commendable.
SlashRTC’s A.I. enabled Voice and Chat assistants have provided us with high quality service at a surprisingly reasonable price. The tracking process is very intuitive and the lead generation from Website visitors has grown by 125% with the help of their conversational chat bots.
The flexible architecture of the SlashRTC Contact Centre Solution helped us get all relevant and critical information pushed onto our systems in real time that allows us to make well informed decisions to increase the overall productivity and enhance our customer experience.
SlashRTC very efficiently replaced our existing On-Premise solutions with Slash Connect and also seamlessly integrated their system with Microsoft Dynamics. Additionally, They set up an Automated IVR for us and other useful features that have augured extremely well for us in terms of Reporting.
Our main aim was to increase our call connectivity ratio which was very low. They offered a one of a kind feature which was a rarity in the industry to find. They deployed Mobile CLI feature which enabled our customer service agents to have their own unique masking numbers. This enabled us to be excluded from spam calls and helped us connect to more customers. We were surprised with their flexibility and expertise in seamless integration
SlashRTC has greatly encouraged quick onboarding and personalised support for every agent in different parts of India. They have consulted us extremely well and have had a proactive approach towards adding additional features and functionalities whenever we needed.