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What is a Voice Call API and Video Chat SDK?

March 05, 2021

Owning a business comes with a vast number of responsibilities and when one has immense responsibilities, it is important to delegate. What is the key to making sure that work is delegated properly? It’s communication- as cliche as it may sound, communication is the key to everything. We all face a number of external factors that affect the flow of communication- no network, shoddy connections, jitters etc. What do we do at this point? The hard-working software developers have found the perfect solution- voice call API and video chat SDK ! What is this, you ask?

A voice call API is a tool made by software developers that helps you make phone calls and receive them. This can be integrated into an app or even a website- it enables basic phone to phone calling and even app to phone calls! By using a voice call API , developers can integrate call logic into their applications. The users can then use this on any device, anywhere in the world over any network! As the name suggests, video chat SDK is a tool that integrates audio and video that helps you with real-time video communication. It helps in a real-time face to face communication and in some cases, even file sharing. No matter what sector you are in- healthcare, retail, finance, logistics and transportation, education or hospitality and travel- using a private network for your in-house communication will prove to be extremely beneficial. Using this software in the healthcare sector will help patients get in touch with a physician immediately. In the educational sector, it helps in student engagement. In the hospitality and travel sector, customer satisfaction will substantially increase with the help of video chat SDK and voice call API . It helps in preventing fraud, verifies and authenticates customers faster in the financial sector. Usually, in logistics and transportation, the room for error is high. Integrating this software can minimize the margin of error. As mentioned above, no matter what sector you belong to, buying a voice call API and a video chat SDK will prove to be immensely beneficial to you. All of us, from all these sectors, have had to use any form of video calling or voice calling to get our work done and we have undoubtedly been facing one too many issues while working.

Different sectors have different problems; when you identify the problem it is easy to find solutions for it and buying a voice call API or a video chat SDK will help in the customization of the app. You can modify it according to your needs and that of your company’s. This will eliminate all of your problems in one go. Integration of all your networks and customizing notifications will immensely help with the workflow and efficiency. Not only that, but this will also help in keeping your information confidential and secure.

Recent times have forced us to learn how to professionally communicate with people across the globe within the comfort of our four walls. If there’s a way to make this easier and effective. It is always best to grab it by the horns and ride it